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Specialist Cleaning Experts and Disaster Restoration in North East England
When disaster strikes we are your total solution provider for you, your workplace and your home.
We’re here to help.
Restoring order to businesses and livelihoods, we tackle complex challenges to safeguard your timelines and protect your reputation. With 24/7 responsiveness, North East of England trusted local presence, we step in when it matters most.
Let’s not forget we are also here for our pets who are just as important! Meet Winston!
Winston also just happens to assist us in the business, he is our company mascot!
Just some of our services:
- Specialist Cleaning
- Fire damage resoration
- Smoke damage restoration
- Flood damage cleanup
- Drying services including industrial dehumdifiers and associated equipment
- Mould growth treatment;
- ATP Testing;
- Crime scene clean
We are trusted for:
- 24/7 service.
- Rapid response.
- Quality results.
- Expert Technicians.
- Cutting edge technology.
- Value for money.
- Industry leading expertise
- No call-out fees
- Transparent quotes with no obligation
Find out more about what M&D Specialist cleaning services can do for your disaster restoration needs
We only work for you and deliver exceptional service
At M&D Specialist Cleaning Services we provide expert disaster restoration solutions for commercial and residential spaces across North East of England. We are trusted by businesses, insurers and homeowners alike for our rapid response, technical expertise, and commitment to quality.
We have the experience to know that difficult situations call for understanding and compassion, as well as a quick response. That’s why our service is tailored around you and your needs. When things go wrong, the need to have highly skilled and competent people on hand is paramount. Our technicians are trained to use the correct technique for every type of situation to ensure an efficient and effective result.
Our Team of BDMA accredited Technicians are vastly experienced and steeped in all manner of disaster restoration technical knowledge. BDMA is the British Damage Management Association. The BDMA is the Certifying Body for damage management professionals, setting standards and providing training and accreditation for practitioners and others across the wider insurance industry who are involved in the recovery and restoration of damaged properties. Modern damage management involves highly technical disciplines. The creation of the BDMA indicated the significance damage management practitioners attach to the establishment and maintenance of uniform standards of care and codes of practice, underpinned by technical and corporate training.
We assist insured policyholders with any commercial and residential property and business disasters such as:
- Total Disaster Recovery & Restoration services
- Fire Restoration
- Flood Restoration
- Escape of Water Restoration
- Leak Detection
- Mould growth treatments
- Professional drying of any wet space
- ATP Testing
- Specialist Laser Cleaning – Advanced tools for delicate, technical, or hard-to-reach areas including graffiti removal and stain removal such as oil leaks
- Crime scene cleans
- Biohazard and trauma cleans
- Odour control
- Accidental Damage Restoration
- High Net Worth Property Restoration
- Grade 2 Listed Buildings holistic services
- Contents Validation
Why Choose Us?
With over 20 years as a regional leader in disaster recovery and restoration, we have a long history of working with a vast array of clients including many of the UK’s leading insurance companies, loss adjusters and loss assessors. Not only that, but we also work directly for homeowners and our commercial clients who want to select their own independent disaster restoration specialist, which has a host of benefits:
- By appointing us directly, we are often able to respond more quickly, putting you on the road to recovery faster
- You remain in full control of your claim, meaning we are working for you, not your insurer
- We guide you through the whole process, from a free quotation to the end result
- We are a one-stop-shop and deal with everything from initial mitigation works through to final redecoration
- We can be paid directly by your insurer, so appointing us needn’t cost you a penny
- For complex or disputed claims, we can introduce you to an independent loss assessor to advise and negotiate with insurers on your behalf
- No call-out fees
Our Specialist Cleaning Services Include:
- Fire & Smoke Damage Cleaning: Removal of soot, odours, and hazardous residue
- Flood & Water Damage Cleaning: Decontamination, drying support, and sanitisation to return your property back to you at safe levels for your total peace of mind.
- Biohazard & Trauma Cleaning: Discreet, certified cleanup of hazardous environments.
- Mould Remediation & Deep Cleaning: Safe removal and air quality control.
- Leak Detection & Secondary Damage Cleaning: Trace, assess, and clean affected areas.
- Laser & High-Access Cleaning: Advanced tools for delicate, technical, or hard-to-reach areas.
- Insurance Claim Services: Working directly with you and liaising with the appointed loss adjusters on behalf of your insurers and invoicing them directly to help make the process quicker and smoother for you the insured. The Insurance Ombudsman (FCA) has made it crystal clear that the insured may appoint contractors of their own choice.
