At M&D Specialist Cleaning Services Ltd we aren’t just an ordinary disaster restoration specialist. We are your local North East based specialists. With decades of assisting clients with disasters we truly have the skills and experience to get in swiftly and assess the situation and then:
- Identify and report on what actions are necessary.
- Immediately carry out any necessary works to prevent anything from getting worse.
- Install the appropriate equipment, for example professional & modern & high quality dehumidifiers, to begin the restoration process.
- Meet with the insurance company’s Loss Adjuster.
- Carry out frequent and regular monitoring visits and follow up with a written report with photos for each visit.
- Upon conclusion of the works produce a sign off report including where appropriate a drying certificate.
- If you are insured you’ll have nothing to pay (other than your insurance excess) as we can invoice your insurers direct.
- To assist with a seamless end to end complete service for you our sister building company and our panel of vetted and approved contractors can carry out any building works as well.
- For any contents – whether restoration or replacement works – we are with you every step of the way to ensure you have an expert guide always working for you.
Our BDMA accredited and trained Team have the skills and knowledge to genuinely assist you when disaster strikes. They’ll be with you every step of the way.
For end-to-end building restoration M&D provide it all! This includes…
- Waste removal
- Drying
- Odour remediation
- Mould treatment
- Structural decontamination
- Site management
- Reinstatement works – all come with a 2 years peace of mind warranty.
No matter the extent of the damage to your property, we are committed to restoring it to its original condition, and simply because it’s being renewed to current modern standards and legislation requirements, often means your property is restored to a better condition!
Our restoration process begins with a comprehensive assessment and waste removal. Unsalvageable items are carefully disposed of, while restorable contents are safely removed and stored. Structures that remain safe are thoroughly stripped and prepped for cleaning. During this stage, we conduct a detailed inspection, documenting all damage with photographs, meter readings, and other relevant data to support future claims. We also ensure full management of property access where required.
Next, we address odours, damp, mould, smoke, stains, and other contaminants using state-of-the-art, specialist equipment. Our team employs advanced techniques such as air scrubbing, dehumidification, and antimicrobial treatments to ensure a deep and thorough clean. Once these issues are resolved, the restoration is handed over to our construction team to carry out any necessary repairs or structural work.
Finally, after repairs are completed, we conduct a final deep clean, ensuring your property is returned to a safe, healthy, and fully habitable state.













