At M&D Specialist Cleaning Services Ltd we aren’t just an ordinary disaster restoration specialist. We are your local North East based specialists. With decades of assisting clients with disasters we truly have the skills and experience to get in swiftly and assess the situation and then:
- Identify and report on what actions are necessary.
- Immediately carry out any necessary works to prevent anything from getting worse.
- Install the appropriate equipment, for example professional & modern & high quality dehumidifiers, to begin the restoration process.
- Meet with the insurance company’s Loss Adjuster.
- Carry out frequent and regular monitoring visits and follow up with a written report with photos for each visit.
- Upon conclusion of the works produce a sign off report including where appropriate a drying certificate.
- If you are insured you’ll have nothing to pay (other than your insurance excess) as we can invoice your insurers direct.
- To assist with a seamless end to end complete service for you our sister building company and our panel of vetted and approved contractors can carry out any building works as well.
- For any contents – whether restoration or replacement works – we are with you every step of the way to ensure you have an expert guide always working for you.
Our BDMA accredited and trained Team have the skills and knowledge to genuinely assist you when disaster strikes. They’ll be with you every step of the way.
Have your furnishings been damaged by fire or flood? Don’t despair, our contents restoration service can restore many of your items to their original state, including…
- Hard furnishings
- Soft furnishings
- Carpets
- Laundry
- Documentation
- Commercial stock
After a fire or flood, it’s vital to remove your belongings promptly to prevent further damage. Our professional team can quickly collect your contents following a disaster and store them securely in our off-site facility. We will meticulously catalogue each item, carefully assessing and restoring those that can be salvaged. Any electronics will undergo thorough PAT (Portable Appliance Testing) to ensure they meet safety standards before being returned, once all restoration work is completed.
Rest assured, we handle your possessions with the utmost care and professionalism, ensuring they are safely restored and ready for return.





