Water Damage Management

At M&D Specialist Cleaning Services Ltd we aren’t just an ordinary disaster restoration specialist. We are your local North East based specialists. With decades of assisting clients with disasters we truly have the skills and experience to get in swiftly and assess the situation and then:

1. Identify and report on what actions are necessary.
2. Immediately carry out any necessary works to prevent anything from getting worse.
3. Install the appropriate equipment, for example professional & modern & high quality dehumidifiers, to begin the restoration process.
4. Meet with the insurance company’s Loss Adjuster.
5. Carry out frequent and regular monitoring visits and follow up with a written report with photos for each visit.
6. Upon conclusion of the works produce a sign off report including where appropriate a drying certificate.
7. If you are insured you’ll have nothing to pay (other than your insurance excess) as we can invoice your insurers direct.
8. To assist with a seamless end to end complete service for you our sister building company and our panel of vetted and approved contractors can carry out any building works as well.
9. For any contents – whether restoration or replacement works – we are with you every step of the way to ensure you have an expert guide always working for you.

Our BDMA accredited and trained Team have the skills and knowledge to genuinely assist you when disaster strikes. They’ll be with you every step of the way.

Immediate response is important when water enters your home. Act promptly and minimise the damage to your property. We can assist with…

• Leak detection & repair
• Removal of contents
• Damage assessment
• Drying equipment installation
• Contents Restoration
• Damp & Mould remediation
• Documented drying & restoration

Our water damage restoration specialists will be able to help you as soon as you contact us. We will visit your property to examine the water damaged areas and provide a report for you to utilise as evidence when filing a claim with the insurance company.

Any risks and major issues will be identified and addressed by employing specialised energy efficient equipment to start removing the water.  A thorough analysis is crucial at this point because standing water can become a breeding ground to many harmful organisms. Mould under the Housing Health and Safety Rating System is assessed as a category 1 health risk, the same as asbestos

Contents will be removed and sent to our storage facility where we will begin the restoration process on any goods that can be reasonably saved.

The building repair experts will take over once all of the water and moisture have been removed and the building has dried entirely. Here at M&D we pride ourselves on providing our clients with an end-to-end service, allowing our clients to focus on what’s important to them. That’s why we have not only a panel of approved and trusted contractors but also our sister company is a building repairs and construction company and are proudly members of The Federation of Master Builders. We genuinely can offer you an end to end inhouse solution just when you most need it.

Case Study: Bellingham School Flood

This is a school job that we stripped out; dried out and also decontaminated so that it was swiftly reopened. BBC news reported on this school being flooded

Read the article here